Terms and conditions of use

In this Terms and Conditions of Use Agreement (“Agreement”, “Terms of Use, or “Terms”), “NV Bekaert SA”, “we”, “us”, or “our” refers to NV Bekaert SA and its affiliates, specifically including its Heat Resistant Textile business. NV Bekaert SA provides certain services and the use of our site fencing.bekaert.com (the “Site”) to you subject to the following terms and conditions.

PLEASE READ THE ENTIRE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE YOU CONTINUE. BY ACCESSING THIS WEBSITE OR USING ANY OF ITS FEATURES, YOU AGREE TO THESE TERMS OF USE AND ARE DEEMED TO HAVE ACCEPTED THE TERMS AND CONDITIONS OF USE IN THEIR ENTIRETY. IF YOU DO NOT AGREE PLEASE REDIRECT YOUR BROWSER AND EXIT THE WEBSITE.

1. General
Welcome to the Site which is owned and operated by NV Bekaert SA through its Heat Resistant Textile business.

NV Bekaert SA transforms steel wire and applies coating know-how to develop agricultural fencing and containment products. We improve both the bulk and surface properties of steel wire products to meet the needs of our customers. To do so, we group the wires into cords, ropes and strands, weave or knit them into fabric, or process them into an end product. Depending on the application, we apply coatings which reduce friction, improve corrosion, resistance, or enhance adhesion with other materials. By using the Site, you are licensed to use it only for the purpose of engaging with NV Bekaert SA under this Agreement.

2. Terms
This Agreement sets forth guidelines for the use and viewing of our Site. By browsing to the Site, you (as a “Visitor”) agree to these Terms of Use. A “Visitor” is defined as any individual browsing the Site. These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and NV Bekaert SA, concerning your access to and use of the Site as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto.

NV Bekaert SA reserves the right, at its sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time without further notice. NV Bekaert SA will post any changes to these Terms of Use on the Site. All changes are effective immediately when we post them and apply to all access to and use of our Site thereafter. Your continued use of our Site following the posting of revised Terms and Conditions of Use means that you accept and agree to the changes. We encourage you to periodically review this page for the latest information on our Terms of Use, as they are binding on you. We will alert you about any changes by updating the “Last updated” date of these Terms, and you waive any right to receive specific notice of each such change. NV Bekaert SA may terminate your right to and deny you access to this Site if, in our sole discretion, you fail to comply with any term or provision of this Agreement, or for any other reason whatsoever.

Use of this Site is limited to persons eighteen (“18”) years of age and over. The policy of NV Bekaert SA, as the operator of this Site, is NOT to knowingly collect any personal information from persons under 13, including “individually identifiable information,” as defined by the Children’s Online Privacy Protection Act (“COPPA”). Moreover, the policy of NV Bekaert SA, as the operator of this Site, is NOT to knowingly collect any personal information from persons between the ages of 13 and 18 without parental consent. If you are under the age of 18, you should leave the Site without providing any information about yourself. Any access to or use of this Site by anyone under the age of majority requires consent to this Agreement by a parent or legal guardian. By accessing or using the Site, you represent and warrant to us that you are either a legal adult or, if under the age of majority, have obtained proper consent from a parent or legal guardian to your use of the Site and to be subject to the terms of this Agreement. By using the Site and Services, you represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement.

3. Privacy Policy
NV Bekaert SA may collect certain Visitor information that is voluntarily provided by you or with your permission. For example, we may ask you for information, such as your phone number and e-mail address, when you connect with us via contact forms on the Site or when you complete orders. When you provide information to NV Bekaert SA in connection with your access to or use of the Site, you agree to provide only true, accurate, current, and complete information.

In addition to these Terms of Use, your personally identifiable information obtained by us from this Site is subject to our Privacy Policy, which you can access here: Web privacy policy - Bekaert.com. For more information, please see our Privacy Policy.

4. Product Orders
We try to be as accurate as possible with the information we present on our Site. We will make reasonable efforts to accurately display the attributes of the products we sell. We do not warrant that product descriptions or other content is accurate, complete, or error free. Prices and promotions are subject to change and may vary from those offered in physical retail locations. We cannot confirm the availability or price of an item until you place your order. Despite our best efforts, sometimes an item in our catalog may not be available, the offer may have been misstated, or an item may be mispriced. For any of these reasons, we may cancel your order or we may contact you for instructions on the order.

Our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. We may impose these limits on a per-person, per-household, per-order, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the email address you provide to us. If we cancel an order or part of an order that we have already charged you for, we will refund you the full amount of the canceled portion of the order. During the order process, you will have the opportunity to identify and correct input errors prior to making your order utilizing the steps in the checkout process.

Prices exclude VAT and delivery costs, which will be automatically added to the total amount due. Payments may be made by American Express, VISA, and Mastercard. The amount of the purchased products plus additional fees will not be withdrawn until they are shipped. The purchased products will be delivered to the delivery address you specify during the checkout process. We will make reasonable efforts to deliver your products on or before the date for delivery set out in the order confirmation, or, if no date is set out in the order confirmation, within 10 days following the date of the order confirmation; however, we do not guarantee delivery by this date. We will only deliver products to addresses within the United States and Canada. Once the purchased products have been delivered you are responsible for them. Products will pass to you upon delivery, provided full payment including any delivery charges, have been received. NV Bekaert SA shall not be held liable for any damages, whether incidental, consequential, or otherwise, for failure to fill orders, delay in delivery or any error in fulfilling orders.

You are entitled to cancel your order prior to shipping and request a refund or exchange. Contact us via the contact us form on our website. If you wish to return your product(s), you will need to follow the instructions in our website and book a courier collection, as needed. Please visit the contact form on our site and submit a claim to request a return. Once we have received your claim, you will receive an e-mail notification and your order status on the site will change to “claim received”. We may request additional information from you via e-mail. Once we have received your return and can confirm the products are in unused condition, we will refund you for the purchased products excluding delivery costs, by the method you used for payment. We will make these refunds due to you within 14 days from the day on which we receive the products back from you. You will be informed about your refund via e-mail.

5. Copyright, Trademark, and Site Mark Information
This Site and all digital content in any form on the Site, including all designs, text, graphics, pictures, video, audio, information, applications, and other files, and their selection and arrangement (each, “Digital Content”) are the exclusive property of NV Bekaert SA, its licensors, or other third parties and are protected by copyright, trademark, and other intellectual property laws. Visitors may not modify, transmit, publish, participate in the transfer or sale of, reproduce, create derivative works from, distribute, perform, display, or in any way exploit, any of the Digital Content, in whole or in part.

The NV Bekaert SA logos are proprietary trademarks and may not be used in connection with any product or material that is not provided by NV Bekaert SA, or in any manner that is likely to cause confusion among Visitors, or in any manner that disparages or discredits NV Bekaert SA.

All other trademarks displayed on the Site are the trademarks of their respective owners and may only be used with the permission of the owner. The display of the trademarks of third parties constitutes neither: (i) an endorsement or recommendation of those third parties; nor (ii) an endorsement of NV Bekaert SA by those third parties.

6. Notification of Claimed Copyright Infringement
If you believe that your work has been copied and is accessible on our Site in a way that constitutes copyright infringement, you may notify us by providing our copyright agent the following information:

a)  A description of the copyrighted work that you claim has been infringed;

b)  Identification of the URL or other specific location on the Site where the material you claim is infringing is located;

c)  Your name, address, telephone number, email address, and statement that you are an authorized person to act on behalf of the owner of the copyright;

d)  A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

e)  An affidavit submitted by you, sworn to, and made under the penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are an authorized agent to act on behalf of the copyright owner.

Pursuant to Section 512 of the Copyright Revision Act, as amended by the Digital Millennium Copyright Act, NV Bekaert SA designates the following individual as its agent for receipt of notifications of claimed copyright infringement:

NV Bekaert SA
Bekaertstraat 2
8550 Zwevegem
Belgium
Attention: Copyright Notice
By Email: BTCIPD@bekaert.com

7. Accessing the Site and Account Security
We reserve the right to withdraw or amend our Site, and any service or material we provide on our Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of our Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our Site, or the entirety of our Site, to users, including registered users.

You are responsible for making all arrangements necessary for you to have access to our Site; and ensuring that all persons who access the Site through your internet connection are aware of these Terms of Use and comply with them.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to our Site or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions.

You may not violate or attempt to violate the security of our Site, including, without limitation, (a) accessing data not intended for you or logging on to a server or an account which you are not authorized to access; (b) using any portion of our Site for unintended purposes or trying to change the behavior of our Site; (c) attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization; (d) attempting to interfere with service to any user, host, or network, including without limitation via means of submitting a virus to our Site, overloading, flooding, spamming, mailbombing or crashing; (e) forging any Transmission Control Protocol/Internet Protocol (TCP/IP) packet header or any part of the header information in any email or blog posting; or (f) forging communications on behalf of NV Bekaert SA (impersonating NV Bekaert SA) or to our Site (impersonating as a legitimate user).

You may be prosecuted to the full extent of the law for any violation of these Terms.

8. Disclaimer
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

USE OF THE SITE IS AT YOUR SOLE RISK. NEITHER NV Bekaert SA, ITS AFFILIATES, NOR ANY OF ITS RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO WE OR THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE, OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION PROVIDED THROUGH THE WEBSITE.

THE WEBSITE, SERVICES AND INFORMATION ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.

9. Limitation of Liability
IN NO EVENT WILL NV Bekaert SA, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE SITE OR THE CONTENT INCLUDED THEREIN, BE LIABLE IN CONTRACT, IN TORT (INCLUDING FOR ITS OWN NEGLIGENCE) OR UNDER ANY OTHER LEGAL THEORY (INCLUDING STRICT LIABILITY) FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR SIMILAR DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, LOSS OF USE OR SIMILAR ECONOMIC LOSS, ARISING OUT OF THE USE OF OR INABILITY TO USE THE SITE.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

10. Indemnification
You agree to defend, indemnify, and hold harmless NV Bekaert SA and its affiliates and their respective directors, members, officers, employees, and agents from and against any and all claims, actions, demands, damages, costs, liabilities, losses and expenses (including reasonable attorneys' fees) arising out of your use of the Site, including but not limited to, the violation of this Agreement, or infringement of any intellectual property rights.

11. Modifications and Interruption to Service
NV Bekaert SAreserves the right to modify or discontinue any services on the Site with or without notice. NV Bekaert SA shall not be liable to a Visitor or any third party should NV Bekaert SA exercise its right to modify or discontinue any service on the Site. Each Visitor acknowledges and accepts that NV Bekaert SA does not guarantee continuous, uninterrupted or secure access to the Site and operation of the Site may be interfered with or adversely affected by numerous factors or circumstances outside of our operation or control.

12. Third-Party Content
The Site may include links to sites owned and maintained by third parties not related to NV Bekaert SA (collectively referred to as “Third-Party Sites”). Any such links to the websites or other properties of third parties are provided for your convenience only, and such links do not imply endorsement by NV Bekaert SA or affiliation of such Third-Party Sites or the content contained therein. You acknowledge that we are not responsible for the availability of, or the content, or products located through any Third-Party Sites. You should contact those Third-Party Sites if you have any concerns regarding such links. Your use of any Third-Party Sites is subject to the terms & conditions of use and privacy policies of those sites. We encourage you to review all of the Third-Party Sites’ policies.

NV Bekaert SA disclaims all warranties, express or implied, as to the accuracy, legality, reliability, or validity concerning any Third-Party Sites and their product or content offerings, and you agree that any recourse for dissatisfaction or problems with any Third-Party Sites must be directed to the third party and not NV Bekaert SA.

Any opinions, advice, statements, offers, or other information or content expressed or made available by third parties, are those of the third party and not of NV Bekaert SA.

13.Prohibited Activities
The following actions are not allowed on this Site:

a)  You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful;

b)  You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored, or any server, computer or database connected to our Site;

c)  You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack;

d)  You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;

e)  You must not establish a link to our Site from any website that is not owned by you; and

f)  Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the homepage.

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our Site other than that set out above and in our Privacy Policy, please contact us at hello@bekaert.com.

By breaching any of the provisions above, you would commit a criminal offense. We will report any such behavior to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

14. Governing Jurisdiction
This Agreement will be governed by and construed in accordance with the laws of Belgium, without regard to any principals of conflicts of law. Any and all services and rights of use hereunder are considered performed in Belgium and you agree that any action at law or in equity that arises out of or relates to BEKAERT or these Terms of Use will be filed only in the courts of Brussels, Belgium, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action

15. Compliance with Laws and International Use
You assume all knowledge of applicable laws and are responsible for compliance with any such laws. You may not use the Site in any way that violates applicable state, federal, or international laws, regulations, or other government requirements. Such laws may include but are not limited to the General Data Protection Regulation (“GDPR”), and the California Consumer Privacy Act (“CCPA”), and the Personal Information Protection and Electronic Documents Act (“PIPEDA”). Please see our Privacy Policy for information regarding your data privacy rights under those laws.

NV Bekaert SA reserves the right to use any information available by virtue of your use of the Site (including, for example, reverse IP address inquiry) in order to comply with any law, to enforce our Terms of Use or Privacy Policy, or to protect the rights, property or safety of all Visitors. We reserve the right without obligation to review the content of the Site, and other information posted to the Site to determine compliance with our Agreement and operating rules established by us or our affiliates, and to satisfy any law, regulation or authorized government request.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

16. Miscellaneous Terms
These Terms of Use in conjunction with our Privacy Policy constitutes the entire agreement and understanding between us, superseding any prior agreements and understandings, and govern your use of the Site. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. Our failure to enforce or exercise any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is determined to be unlawful, void, or unenforceable for any reason, the other provisions (and any partially enforceable provisions) shall not be affected thereby and shall remain valid and in full force and effect. You agree that these Terms of Use may be assigned by NV Bekaert SA, in our sole discretion, to a third party in the event of a merger or acquisition or change of control. The section titles and headings in these Terms of Use are for convenience only and have no legal or contractual effect.
No agency, partnership, joint venture, or employee-employer relationship is intended or created by these Terms of Use.

By submitting information to NV Bekaert SA through the Site or otherwise, you are making an inquiry as to services offered by NV Bekaert SA and give NV Bekaert SA permission to contact you through email, fax, telephone, mobile phone, or any means, even if your phone number or mobile number is on a “Do Not Call” list.

Any rights not expressly granted herein are reserved by and for us.jar

YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.

NV Bekaert SA will use commercially reasonable efforts to promptly respond and resolve any problem or question.

© Copyright 2022, NV Bekaert SA . All Rights Reserved.
Privacy policy

Privacy policy

1. NV Bekaert SA Values Your Privacy
This “Privacy Policy” outlines how your personally identifiable information (your “Visitor Information”) may be collected, used, and shared in connection with your access to and/or visitation or use of our site: www.portal.bekaert.com (the “Site”), as well as what information we may collect through any third-party application or third-party sites, social networks, or social media sites (such as Facebook, Instagram, Google, LinkedIn, etc., collectively “Applications”). This Privacy Policy also describes your choices and rights regarding the use, access, and correction or deletion of your Visitor Information. By visiting our Site, you consent to the use of your Visitor Information in accordance with this Privacy Policy. You may also be asked to provide clear and unequivocal affirmative consent to the collection, processing, and sharing of your Visitor Information via opt-in procedures. This Site is owned and operated by NV Bekaert SA through its Heat Resistant Textile business (herein referred to as “NV Bekaert SA”, “we”, “us”, or “our”), and this Privacy Policy only applies to Visitor Information obtained by NV Bekaert SA in connection with or related to your use of the Site. This Privacy Policy does not apply to information collected by us offline or through other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries), including through any Application or content (including advertising) that may link to or be accessible from, or on, our Site. Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information and how we will treat it. By accessing or using this Site you agree to this Privacy Policy. This Privacy Policy may change from time to time and your continued use of this Site means that you are consenting to be bound by the most recently updated version of this Privacy Policy.

2. Data Collection
General Information We Collect and How We Use It

We collect Visitor Information when you use our Site. Sometimes you may submit it to us yourself, other times it may be collected automatically. Our handling of your Visitor Information is generally limited to processing product orders, newsletter registration, addressing warranty-related issues, shipping products to consumers, and handling and resolving general inquiries. You are not required to provide NV Bekaert SA the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high quality of service or respond to any inquiries you may have.

Information Collected When You Use Our Site

Your Visitor Information may be collected, used, and shared. As detailed below, the type of Visitor Information collected may vary based on how it was gathered, but may include, among other things, your name, email address, address, and other information that you voluntarily submit (e.g., when you submit information via contact forms on the Site or sign up for our newsletter subscription), information automatically collected about your usage of our Site that does not include personally identifiable information, and information about you that third parties may share with us if such third parties have previously received your consent to do so. In general, your personally identifiable Visitor Information means any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device. It does not include (i) publicly available information from government records; (ii) anonymized or aggregate information; or (iii) certain other personal data protected by other sector-specific state or federal laws.

Moreover, we automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your Internet Protocol (IP) address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

NV Bekaert SA does not collect or process any data on the Site regarding the following: race or ethnic origin; political opinions; religious or philosophical beliefs; trade union memberships; genetic or biometric data; health or mortality; or sexual orientation.

We collect several categories of information from and about users of our Site, including:

• Identity and Contact Information – We collect or use this information, including your first name and last name, email address, shipping address, billing address, employment title, phone number, and if applicable, a recipient’s first and last name.
• Technical Data and Unique Device Identifiers – We collect IP addresses, operating system information, links clicked, pages visited, browser type, time zone setting, browser plug-in types, and referring websites of visitors to our Site (when possible).
• Commercial Information – We collect records of products or services purchased, obtained, or considered or other purchasing or consuming histories or tendencies.
• Non-Identifying Information – We collect information that is about you but does not individually identify you, such as anonymized and aggregate information about pages visited, length of time spent on our Site and its webpages, etc.

On our Site, we collect your Visitor Information through various means, including through:

• Purchase orders;
• Contacts forms, including but not limited to, registration forms, general inquiry forms, or when you email us directly;
• Social media plugins; and
• Web-tracking and website analytics technologies, such as cookies and web beacons.

Voluntary Submission
NV Bekaert SA may collect Visitor Information that is voluntarily provided by you or with your permission. For example, we may ask you for information, such as your name and e-mail address, when you subscribe to our newsletter, when you participate in activities on the Site, or otherwise when you contact us. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. You always have the option not to provide the information we request. If you choose not to provide the information we request, you can still visit the Site, but you may be required to provide your information by other means if we need such information to provide our services to you.

Our Third-Party Vendors
We do not collect payment data. Such information is collected by our third-party vendor, PayPal (“Bekaert Payment Vendor”). For more information regarding such collection, please see Bekaert Payment Vendor’s privacy policy by clicking here.

Web Beacons
Our web pages may contain electronic images known as web beacons (invisible images often referred to as pixel tags or clear GIFs) on the Site in order to recognize users, assess traffic patterns, identify preferred content, and measure Site engagement. We may also include web beacons in our e-mail messages, including newsletters, in order to count how many e-mail messages have been opened, for example.

Some of these web beacons may also be placed by third-party service providers to help determine the effectiveness of advertising campaigns. These web beacons may be used by third-party service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain web pages and compiles anonymous information in relation to those page views, which in turn enables us and our third-party service providers to learn which advertisements bring you to our website and how you use the Site.

Log Files
Our servers log information about your IP address, your browser type, and the current URL you are requesting. This information is always provided by your browser and automatically logged. These log files are stored in a secure location and used in our internal analysis of traffic patterns.

Cookies and Similar Tools
Like many businesses, we also collect information through cookies and similar technologies. A cookie is a small data file that is written to a computer's hard drive by a web browser. A cookie file can contain and/or automatically collect information, such as a user identification code or IP address that a website will use to track the pages and number of times you have visited. The data read from these cookies may be linked to personally identifying (PII) and non-personally identifying (non-PII) information. We may collect and use non-PII to help us improve our services, customize your experience and analyze use of our services. This Privacy Policy does not limit our use or disclosure of collected non-PII. We reserve the right to collect, use and disclose such non-PII to our partners, advertisers and other third parties at our sole discretion.

We and our partners may use cookies and similar technologies on the Site to personalize and optimize your browsing experience by: providing you tailored content, enabling social media features, safeguarding against spam and malware, analyzing trends, traffic, and user behavior, administering the website, gathering demographic information about our user base as a whole, tracking web and advertising analytics throughout the Site, remembering preferences and voluntarily-submitted information (e.g. name, email), performing location-related functionalities and analytics, participating in market research (e.g., website ratings), and educating NV Bekaert SA about how the Site can continue to be improved. You may turn off cookies in your browser or have your browser warn you before accepting cookies. If you choose to turn off cookies, you may not be able to experience all of the features on our Site.

Cookies fall into the subcategories below.

Essential Cookies. Certain cookies are used for specific purposes that are essential to your secure use and navigation of the Site. Without them, NV Bekaert SA may not be able to provide core Site functions and features to you, and the Site would not operate as well as you or NV Bekaert SA would like. These cookies collect and use information such as your server preferences, single-session data and corresponding identifier, web beacons and log files, and other credential-related information. Essential cookies also help inform NV Bekaert SA whether you require, or have already been served, an affirmative consent request in connection with our data policies. Essential cookies also include analytics cookies, which provide us data that allows NV Bekaert SA to better understand its users and improve the Site based on what we have learned from that data.

Preference Cookies. Other cookies are used to collect and process information about your preferences and similar choices in connection with the Site in order to optimize your browsing experience. Preference cookies include social media cookies, which collect information about your social media usage and other data you may have provided in connection with such usage (if you access the Site through a social media website or mobile application, you may have social media cookies). If you wish to modify or change your social media cookies, please visit the appropriate social media website and review the settings related to your applicable social media account(s).

Advertising Cookies. To help support the Site and further tailor your experience, NV Bekaert SA and certain of our third-party providers may also use cookies on the Site to personalize the content you may be shown. Some advertisements may use advertising cookies to provide targeted advertisements that may be more consistent with your interests than non-targeted advertisements. NV Bekaert SA does not provide user information to third parties except in connection with the Site or as required by law.

Analytics
Services providing analytic tools (“Analytic Services”), including without limitation Google Analytics® and Adobe Analytics®, are being used with the Site which transmits website traffic data to servers in the United States. Analytic Services do not collect personal information, identify individual users, or associate your IP address with any other data. We do not share any personally identifiable information with our Analytic Services in connection with their performing of any services on our Site. We use reports provided by Analytic Services to help us understand website traffic and webpage usage. Each of these services has their own privacy policy that you should refer to.

Third-Party Websites
The Site may contain links to websites not owned or controlled by NV Bekaert SA. We do not have any control over these third-party websites and do not endorse them. We encourage you to be aware of third-party websites and their privacy policies, as we are not responsible for privacy policies or practices of third-party websites. Please review the privacy policy of each website you visit before you submit any personal information to any of these websites.

3. Data Usage

Use of Your Information
We collect, process and disclose your Visitor Information only for specific and limited purposes. For example, to respond to inquiries received from the use of any contact forms on the Site, to assess and handle any complaints, to develop and improve our services, communication methods and the functionality of our Site.

Our primary goal in collecting, using, and sharing Visitor Information is to enhance your experience on the Site, support the Site, and improve its features, performance, and other elements. We will not use your Visitor Information without a valid legal basis to do so, and we will only process your Visitor Information in a way that is compatible with and relevant to the purpose for which it was collected and authorized.

Your Visitor Information may be used for the purposes outlined below.

To Facilitate and Improve Our Services
To ensure that your orders end up in the right place and to provide customer support when needed, we collect or use the following information, including your first and last name, email address, shipping address, billing address, phone number, employment title, and if applicable, a recipient’s first and last name. Moreover, we collect records of products or services purchased, obtained, or considered or other purchasing or consuming histories or tendencies for statistical purposes and to enable us to market more effectively to you. Additionally, your Visitor Information may be used to present the Site and its consent to you, request feedback, evaluate or conduct a sale or transfer of some or all of our assets, and for any other purpose with your consent.

To Provide Communications to You
From time to time, we may provide e-mails highlighting new features, promotions, or content on the Site to those users who have expressly provided us with their permission to send such communications. For instance, we may communicate with you by email in response to your product inquiries or send you service-related announcements based on Visitor Information you provide to us. We may also use your Visitor Information to send you updates and other promotional communications with your consent. If you no longer wish to receive those email updates, you may opt-out at any time of receiving them by following the instructions included in each communication (usually in the form of an “unsubscribe” link), or email us at privacy@bekaert.com to update your personal contact preferences. Note that unsubscribing from our emails will not prevent you from receiving transactional emails relating to orders, warranties, support, or service requests.

As Necessary to Provide Information or Services
We may occasionally hire other companies to provide limited services on our behalf, such as handling the processing of information submitted on any contact form on the Site, the delivery of any mailings or correspondence, processing transactions, or performing statistical analysis of our services. We provide those companies the information they need to deliver the service. In some instances, these companies may collect information directly from you and you will be notified of the involvement of the external service provider. Such companies are subject to agreements that require them to maintain the confidentiality of your information and they are prohibited from using that information for any other purpose. We reserve the right to not track how you interact with any of the provided services.

Sharing of Information
You may be requested to voluntarily provide certain Visitor Information during your use of our Site. If you choose to do so, that Visitor Information may be shared with NV Bekaert SA and its affiliates as well as business partners and vendors providing hosting and other web-based services for NV Bekaert SA.

NV Bekaert SA may use third parties to provide e-mail messaging, text messaging, account management and hosting services for the Site. When you sign up for services, we will share your Visitor Information as necessary for the third party to provide that service. These third parties are prohibited from using your Visitor Information for any other purpose. If you do not want your information to be shared, you can choose not to allow the transfer of your information by not using that particular service.

In the Event of Change in Ownership or Control
The ownership or control of the Site may change at some point in the future. Should that occur, we want this Site and/or NV Bekaert SA to be able to maintain a relationship with you. In the event of a change in ownership, merger, bankruptcy or control of NV Bekaert SA, your information may be shared with the person or business that owns or controls this Site. You will be notified as described below in “Changes to Privacy Policy.” Opting out of receiving information from third parties will not affect our right to transfer your information to a new owner, but your choices will continue to be respected regarding the use of your information.

As Required By Law
NV Bekaert SA may disclose your personal information if required to do so by law, such as to comply with a subpoena or in the good faith belief that such action is necessary to conform to the edicts of the law, investigate fraud or comply with a judicial proceeding, court order, or legal process served on NV Bekaert SA, or to protect and defend the rights or property of NV Bekaert SA.

NV Bekaert SA will not process your Visitor Information without a lawful basis to do so. In general, NV Bekaert SA will process your Visitor Information on any of the following legal bases:

• Consent – We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests – We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract – Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations – We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests – We may disclose your information where we believe the processing is necessary in order to protect your vital interests or of another natural person.

More specifically, we may need to process your data or share your personal information in the following situations:

• Business Transfers – We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When we collect and use your personal data for the purposes mentioned above or for other purposes, we will inform you before or at the time of collection. Where appropriate, we will ask for your consent to process your Visitor Information. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.

4. Data Protection

How We Protect Your Information
NV Bekaert SA takes the security of your Visitor Information very seriously. We take every effort to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure. Our measures include implementing appropriate access controls, investing in the latest information security capabilities to protect the IT environments we leverage, and ensuring we encrypt and anonymize personal data wherever possible. Access to your Visitor Information is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third parties.

Your information may be stored on servers owned and operated by NV Bekaert SA and its affiliates or by cloud/software service providers (“SaaS Services”) and located in the United States. Our SaaS Services are committed to using industry-standard physical, electronic, and organizational safeguards to protect information against loss or theft as well as unauthorized access and disclosure to protect individuals’ privacy and to employing security techniques to protect such data from unauthorized access. We follow generally accepted industry standards to protect the Visitor Information submitted to us, both during transmission and once we receive it. When entering Visitor Information on the Site, look for the secure icon (typically an image of a lock) and ‘https’ designation in the address box of your browser window that indicates you are on a secure page.

However, it must be noted that “perfect security” does not exist today. If you are concerned that your privacy may have been breached, please contact us.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Any transmission of personal information by you is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Site.

5. Data Retention

How Long We Keep Your Information
We will only keep your Visitor Information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than reasonably necessary.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. We will actively review the personal data we hold and delete it securely, or in some cases, anonymize it when there is no longer a legal, business, or consumer need for it to be retained.

6. Privacy Rights and Considerations

Third-Party Policies
You should review the privacy policies of any third parties before you provide any personal information or complete any transaction with such parties. Please contact each third-party provider directly if you have any questions about their privacy policies or the information they require for you to complete any transaction.

Children’s Online Privacy Information

CHILDREN’S ONLINE PRIVACY PROTECTION ACT (“COPPA”) NOTIFICATION
Our Site is not designed for persons under the age of eighteen (“18”). We are not responsible for any access or use of the Site by children or minors under the age of 18. No one under age 18 may provide any personal information to or on our Site. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on our Site or through any of their features, register on our Site, make any purchases through our Site, use any of the interactive features of our Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us as outlined below.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of this Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us.

General Data Protection Regulation
If you are a resident of the EU, you have specific rights concerning your Visitor Information under the General Data Protection Regulation (“GDPR”) as outlined in more detail below. Further information and advice about your rights can be obtained from the data protection Regulator in your Country.

If you are a resident of the EU, under GDPR, you have the right to:

• Request NV Bekaert SA allow you to access the personal data belonging to you that it processes;
• Request NV Bekaert SA change or modify the data it processes about you when you believe the data is inaccurate or out-of-date;
• Request NV Bekaert SA erase any personal information about you that it has collected;
• Request NV Bekaert SA restrict the processing of your personal information under certain conditions;
• Request NV Bekaert SA deliver the personal data it holds about you in a commonly used format and request that such data be transmitted to another controller;
• Request NV Bekaert SA cease processing your personal data through an objection; and
• Request NV Bekaert SA not subject you to a decision based solely on automated processing.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://edpb.europa.eu/about-edpb/about-edpb/members_en#member-pl.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you would like to exercise your rights under GDPR, you may contact NV Bekaert SA as outlined below under the section for “Contacting Data Controller.”

Residents of California
If you are a resident of California, under the California Consumer Privacy Act (“CCPA”), you have the right to:

• Request NV Bekaert SA disclose the categories and specific information that it has collected about you;
• Request NV Bekaert SA delete any personal information about you that it has collected;
• Request NV Bekaert SA not to share your personal information at any time (the “right to opt-out”);
• Request NV Bekaert SA correct any inaccurate personal information it maintains about you; and
• Request NV Bekaert SA to restrict its use and disclosure of your sensitive personal information.

If you would like to exercise your rights under the CCPA, you may contact NV Bekaert SA as outlined further below. NV Bekaert SA may not discriminate against you if you exercise any of your rights under the CCPA.

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact our Privacy Officer as outlined below.

We endeavor to substantively respond to verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

The response we provide will explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your child. You may only submit a request to know twice within a 12-month period. Your request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
• Describe your request with sufficient detail that allows us to properly understand, evaluate and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.

Moreover, California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Residents of Nevada

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request by emailing us at privacy@bekaert.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Residents of Canada

If you are a resident of Canada, under the Personal Information Protection and Electronic Documents Act (“PIPEDA”), you have the right to:

• Request NV Bekaert SA provide you with access to the personal information we hold about you;
• Request NV Bekaert SA correct any inaccurate or outdated personal information we hold about you;
• Request NV Bekaert SA delete any inaccurate personal information we hold about you; and
• Request NV Bekaert SA withdraw your consent to any activities for which you have previously consented.

When we collect information from you, you may inform us if you do not wish to be contacted for marketing/market research purposes in accordance with Canadian Anti-Spam Legislation. If you do not want to receive promotional information from us or our representatives, please use the unsubscribe option in your user account or the email you received, or email us at privacy@bekaert.com to update your personal contact preferences. Note that unsubscribing from our emails will not prevent you from receiving transactional emails relating to orders, warranties, support, or service requests.

If you would like to exercise your rights under PIPEDA, you may contact NV Bekaert SA as outlined below.

7. Revisions and Updates

Changes to Privacy Policy

We may update this privacy notice from time to time as necessary to reflect customer feedback, changes in our services, and changes in the law. The updated version will be indicated by a revised “Last updated” date and the updated version will be effective as soon as it is accessible.

If we make any material changes to this Privacy Policy, we will notify you by means of a notice on this Site prior to the change becoming effective. We reserve the right to amend this Privacy Policy at our discretion and at any time. We encourage you to periodically review this page for the latest information on our privacy practices and to review our most current Privacy Policy. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.

8. Contact

Contacting Data Controller

To request to review, update, delete your personal information, or exercise any of your rights in accordance with this Privacy Policy, or if you have any additional questions regarding this Privacy Policy or how to remove or modify your user information or related consents, please feel free to contact us by the e-mail or the mailing address below:

NV Bekaert SA
Bekaertstraat 2
8550 Zwevegem
Belgium
Attention: PRIVACY OFFICER
By Email: privacy@bekaert.com

NV Bekaert SA will use commercially reasonable efforts to promptly respond and resolve any problem or question. Copyright 2022 © NV Bekaert SA. All Rights Reserved.